To pay for your order in Euros you can use credit cards (Visa, MasterCard, Maestro International), Sofort Banking, PayPal, PayPal Express and direct bank transfer option.
To pay for your order in PLN Polish Zloty you can use credit cards (Visa, MasterCard, Maestro International), PayPal, PayPal Express, bank transfer via PayLane and direct bank transfer option.
The order is dispatched same or next day. We use the Polish Postal system for tracked packages. This usually takes 5 working days for mainland Europe and up to 10 working days for everywhere else in the world.
If you are based in Europe, you can select the ‘Courier’ option at checkout. Orders placed and paid by 10am will be delivered within 3-4 working days, not including the day of purchase.
To track your order you can login to your Podia account where you will find the tracking number of your dispatched order. To track the parcel check the Polish Post website here or the website of your local Postal service.
We operate under law of the Republic of Poland and in the current system in order to issue a client a 0% VAT invoice we are required to obtain IE599 form as a confirmation that 0% VAT goods were exported out of the EU. The basic fee charged by the Polish customs office to obtain such documentation is 150PLN (35EUR). Please email us ahead of your purchase, if you would like to be issued 0% VAT invoice and agree to pay the 35EUR customs office fee for our export documentation.
If you are not satisfied with your order for any reason we can exchange or refund it within 30 days from the date of purchase as long as it in ‘as new’ condition, both unworn or unused.
For returns and exchanges please pack items securely and post to
ul. J. Conrada 39
In case of return please fill in the return form and include with the parcel.
The refund will be made as soon as we receive your returned goods.
We strive to provide products of highest quality, however from time-to-time manufacturing faults can and do occur. If you think your product has suffered a manufacturing fault, please email us and we will make every effort to help you.
If something you purchased got damaged, please email us photographs and a short description and we will make every effort to help you. Our manufacturers can repair some of the items and so we will be able to let you know what is possible in each case.
Yes, we are happy to match the reduced price in the form of a coupon code as long as the product was purchased at full price and within 14 days of the price being reduced. We are not able to match the price if the product, including size and colour is not in stock at the time of the request or if we have already provided a price match on the product.
Max Burgess PODIA
ul. J. Conrada 39
31 – 357 Kraków
REGON: 36 02 27 621
NIP: PL944 22 47 452
Email: [email protected]